A normal call. You're under a house the whole time.
The receptionist takes it the way a good office would, and checks the things a good office checks. When it books, the customer gets a text and a calendar email, and so do you.
Thanks for calling Clarity on Purpose, this is Marnie. How can I help?
I've got Tuesday the 15th between 11 and 1. Does that suit?Booked. Texts and calendar emails sent.
What it does and doesn't do
It books arrival windows
Between 11am and 1pm, not 11:20 sharp, because that's how plumbing actually runs. If you book exact times, it can do that instead.
It doesn't make up prices
It only says what you've told us you're happy to quote, such as a call-out fee. Everything else comes to you as a message.
Changes to old jobs come to you
A customer moving a job booked last week gets a message taken, with the original time. Nothing moves without you knowing.
Your calendar, not new software
Bookings sit in a calendar that syncs with Google or Outlook. It doesn't plug into ServiceM8, Tradify or simPRO yet.
Nothing for you to set up
You give us a short list: suburbs, services, hours, how you book, what counts as an emergency. We build it. You get texts.
Changes are live in 15 minutes
New suburbs, new hours, a different voice. Tell us and it's done.
One recovered job a month covers it
Setup, one-off. Your number diverted or a new one, calendar connected, voice chosen, tested live.
Everything included. All calls, texts and emails, changes and support. Cancel anytime, no lock-in.
Before you ring
Will my customers know it's an AI?
It doesn't pretend to be a person. Most callers just want to be booked in quickly, and it does that in a normal, polite conversation. Ring the demo and judge for yourself.
What if it can't handle the call?
It takes a message and sends it to you by text and email within seconds, with the caller's name, number, address and what they wanted. It never guesses.
Do I lose my phone number?
No. You divert your existing number to the receptionist, and you can undivert in thirty seconds. Or we give you a new number to start with.
Can it handle Aussie accents and suburb names?
Yes. It reads addresses back and asks callers to spell an unusual suburb or name rather than guessing. Unusual street names are worth a glance when the message comes through.
Does it take payments, send reminders or ring people back?
No. It handles incoming calls only. English only for now.
How long until it's live?
Once we have your details, under 48 hours. Usually faster.
Who's behind it
Tested on real plumbing calls before it gets near yours
I'm Debbie Summerhayes. I built this for the small trades business whose owner is on the tools and can't get to the phone through the day. Every part of it has been run on live calls first. If something needs changing, you ring me, not a help desk.
Or ring the demo first: 0485 078 646, book a fake job under the name Test, then tell me what you thought.
Set me up, tell me more, or tell me what you thought
Ring or email if you'd rather. Otherwise leave your details here and I'll ring you back, usually the same day.